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    Copyright
     Advanced Praise for Critical Testing Processes
     Foreword
     Acknowledgments
     Preface
     Introduction
        Book Scope
        Who Should Read This Book?
        Demystifying Processes
        Types and Relationships of Critical Testing Processes
        Critical Testing Processes in Context
        Sumatra, a Hypothetical Project
        Terminology
        On Using This Book
        To Your Testing Success!
 
     Part I.  Plan
        Chapter 1.  Start with the Big Picture: Put the Test Role in the Broader Context
        A Testing Process
        Understanding Operational and Organizational Context
        Introducing the Sumatra Project and the SpeedyWriter Test Team
        Testing within the System Development Lifecycle
        Organizing the Testers and the Testing
        Management Dimensions
        Beyond Testing Process Context
 
        Chapter 2.  Focus the Effort: Analyze Quality Risks
        A Quality Risk Analysis Process
        Jamal Introduces the Team to Quality Risk Analysis
        Recognize a Good Quality Risk Analysis Process
        Handle Challenges
        Implement Improvements
 
        Chapter 3.  Gaze into the Crystal Ball: Estimate the Work Ahead
        An Estimation Process
        Jamal Predicts the Future
        Using Rules of Thumb for Rough Estimation
        Effort, Duration, and Dependencies
        Moving on to Dollars and Cents
 
        Chapter 4.  It's Not What It Costs, It's What It Saves: Budget and Return on Investment
        Analyzing Return on Investment for Testing
        Jamal Prepares the Bill?and the Justification
        Moving Forward, Then Looking Back
 
        Chapter 5.  From Estimate to Baseline: Obtain Commitment to Realistic, Actionable, Truthful Estimates
        Selling the Estimate
        Jamal Makes His Case
        Recognize a Good Estimation Process
        Handle Challenges
        Implement Improvements
 
        Chapter 6.  Gain and Communicate Insights: Plan the Test Effort
        A Test Planning Process
        Jamal Has a Plan
        Beyond the Process: Key Considerations for the Test Plan
        Getting Everyone On Board
 
        Chapter 7.  From Suggestion to Commitment: Assemble Stakeholder Support for Good Test Plans
        Jamal Makes His Pitch
        Recognize a Good Test Planning Process
        Handle Challenges
        Implement Improvements
 
 
     Part II.  Prepare
        Chapter 8.  Bring on the Great Testers: The How and the Who of Hiring
        A Team Building Process
        Variations on the Team Building Process
        The Sumatra Test Team Grows
        Identifying and Managing the Critical Test Team Skills
        Regarding Test Technicians
        Test Team Staffing Variations: Temporary Assignment, Rotation, Farm Team, and Backwater
        Education, Training, Certification, and the Professionalization of Testing
        Attitude Matters Too
        Beyond the Obvious Interview Questions
        From Adding People to Growing Skills
 
        Chapter 9.  Grow Excellent Test Teams: Skills, Attitudes, and Career Paths
        Jamal and Lin-Tsu Discuss Skills Growth
        Using Skills Assessment as a Career Growth and Team Management Tool
        Recognize a Good Team Building Process
        Handle Challenges
        Implement Improvements
 
        Chapter 10.  Archimedes' Bathtub: Design and Implement Test Systems
        A Test System Design and Implementation Process
        Emma Creates Stress on the Job
        Three Crucial Considerations
        Shifting to the Management Picture
 
        Chapter 11.  Fill the Bathtub: Test System Coverage and Quality
        A Brief Survey of Test Coverage Analysis Techniques
        Jamal Assesses Coverage
        Recognize a Good Test System Design and Implementation Process
        Handle Challenges
        Implement Improvements
 
 
     Part III.  Perform
        Chapter 12.  An Essential Handoff: Manage Test Releases
        A Test Release Process
        The Big Build Hits the Test Lab
        Recognize a Good Test Release Process
        Handle Challenges
        Implement Improvements
 
        Chapter 13.  Assess Quality: Execute Test Cases
        A Test Execution Process
        Test Tracking Worksheets
        The Attack on the Big Build
        Recognize a Good Test Execution Process
        Handle Challenges
        Implement Improvements
 
 
     Part IV.  Perfect
        Chapter 14.  Where Quality Falls Short: Report Bugs
        A Bug Reporting Process
        A Big Bug in the Big Build
        Beyond the Failure Description
        Recognize a Good Bug Reporting Process
        Handle Challenges
        Implement Improvements
 
        Chapter 15.  Illuminate the Fourth Element: Report the Test Results
        A Test Results Reporting Process
        Jamal Defines a Dashboard?and Reports on the Big Build's Test Results
        Recognize a Good Test Results Reporting Process
        Handle Challenges
        Implement Improvements
 
        Chapter 16.  Leverage Opportunities to Learn: Manage Change and Its Effects on Testing
        A Change Management Process
        Jamal Makes a Case?and Accommodates
        An Interconnected Process
        Recognize a Good Change Management Process
        Handle Challenges
        Implement Improvements
 
        Chapter 17.  Return to the Big Picture: Perfect the Testing Process
        Recognize a Good Test Process
        Handle Challenges
        Incremental Process Improvement
        Implement Improvements
        Jamal Brown Looks Back-and Looks Forward
        Conclusion
 
 
     Glossary
     Bibliography

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